The Personal Injury Lawyers

Client Reviews & Testimonials

The Personal Injury Lawyers, offer our expertise & experience to you on a no win no fee, guaranteed basis. See what our clients say about our service.

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Real Clients, Real Reviews. No Staff Or Fake Reviews Here

We only have 100% real, completely genuine client reviews, and unlike many firms we do not pay people, or need staff to leave them.

It's a rare thing these days, but we believe in integrity and honour (as we should being your Lawyer).

So there are no fake reviews here, just a sample of real people below that we are incredibly proud to have helped, and won compensation for, gathered from our reviews and those of and our sister company Accident Law.


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If you're a client, a Google 5 Star ★★★★★ review is extremely important to us as a way to hear and share feedback.

It only takes a few minutes of your time, yet can make the world of difference to our staff and to other future clients. If you are a client of The Personal Injury Lawyers, please click the 'leave a review button' below.

  Read Reviews From Clients Of The Personal Injury Lawyers & Accident Law

Reviews clients have left us are below, these are taken from our Accident Law & The Personal Injury Lawyers Gold Coast & Brisbane Queensland office locations, principally from Google, as well as other sources such as social media, email or letters. 

Tim Cooper was the solicitor in my case. I found comfort and confidence with him. He provided a step by step guide with my claim. There were moments that I cried when the pain was so bad and he simply listened.

I would never want to go through this again but if ever, I would have no hesitation going through The Personal Injury Lawyers.
— Jacqualine Harder
My experience with The Personal Injury Lawyers was amazing. Especially Tim Cooper who right from the outset made me feel comfortable with an uncomfortable situation. His ability to articulate the situation in friendly layman terms ensured the case proceeded smoothly and successfully at all times.

His follow up and attention to detail were nothing short of spectacular and was spot on with every twist and turn that occurred through the process. I only have the highest of regard for Tim and his team and would not only use him again without a second thought but would highly recommend Tim to anyone that needs to navigate the Personal Injury Claim process.

Thank you Tim for all you have done for my family and I - it has been an absolute pleasure to meet and deal with someone of your abilities, empathy, knowledge and professionalism. Genuine 5 Star experience !!!!
— Tracey F
Greg Lauritsen-Damm, who elected to take on my case went above and beyond to help with my claim. I found him very professional, constantly updating progress on my claim and I am extremely happy with the outcome I received.

I would happily recommend Greg and The Personal Injury Lawyers to anyone who needs his expertise.
— Mandy Sparkes
I felt very lucky to have Prudence Prescott representing me during my successful workers compensation claim.

I found her to be professional, very knowledgeable and quick to respond to my many concerns all throughout what was a very intricate claim.

I highly recommend!
— Jason K.
Greg and the team at The Personal Injury Lawyers were professional, approachable, and incredibly supportive throughout the entire process. Greg’s empathy was genuine, and he really took the time to understand how my injuries impacted my life.

He was very open and honest about what I should expect, and made sure I understood the process each step of the way. Personal Injury claims are far from enjoyable, but the process was made so much more palatable by having such a supportive and highly skilled team fighting for me.
— Abbey Munro
Erin, thank you so much for all of your help with my personal injury claim. While it took more than three years to get everything settled I felt very calm and supported throughout the whole process by you and your team.

Your communication was clear and you were very professional.

I would never have received such a good settlement without The Personal Injury Lawyers and feel very pleased with the outcome.
— Rachel
Thank you to Angela & Greg from The Personal Injury Lawyers for their professional expertise and also to the Personal Injury Lawyers team for their excellent service and work in settling my personal injury claim.

Ensuring that the process went very smooth, despite the other party doing everything in their power to not be reasonable or fair. The process in my case was very lengthy & involved, in saying that Angela & Greg explained in great detail of the importance of why everything had to be completed in a very thorough way.

Angela & Greg at all times had my best interests and they did everything they could to ensure I was compensated and happy with the outcome I received. I would highly recommend Angela & Greg to anybody with any compensation related matter, they both are very professional, honest and informative throughout my case.
— Paul Dale
We would like to thank Nicole Forbes and Tim Cooper our lawyers for all their caring and continuous support throughout a difficult time. These two dedicated and caring lawyers guided us every inch of the way, and always were available to talk to us and answer any concerns we had regarding the court case.

Their recommendations all the way through from beginning to end helped so much with the journey we had to undertake. Their expert advice on choosing the right legal team required was excellent. The team they selected for our court case were of the same integrity. Nicole and Tim both were always highly professional through the proceedings, but most of all they were also caring and thoughtful which made this experience a lot easier to know you were not coping on your own .
— Carole-Ann Thomson
I found the Personal Injury Lawyers online and they were very on the ball right from the get go. I worked with Allison M and she was wonderful in handling all aspects of my case.

She responded promptly and always kept me up to date with what was happening, explaining all of the jargon and answering all my questions.

I felt that Allison cared a lot about the outcome of my case and worked hard to get a fair result.

Thank you very much to you, Allison, and the team at The Personal Injury Lawyers.
— Maddie
Thank you so much for all your help on my matter. You were always very supportive and helpful and I would definitely give you the full 5 star rating.

I appreciate all that PI Lawyers have done for me. I would definitely recommend you to others.
— Sandra A
Vaughan was extremely professional and very informative to us about our case and made the entire process simple and easy for us to understand.

This led to a smooth and very successful outcome for us. We would highly recommend The Personal Injury Lawyers.
— Brandie Doyle
I used the Personal Injury Lawyers recently due to a car accident I had.

The whole process from start to finish was straight forward, I had a wonderful lady Carissa Myers who guided me through the whole process and was there whenever I had a question to ask, or if I needed reassurance.

I have no hesitation in recommending The Personal Injury Lawyers.
— Rachel Keating
I cannot recommend Erin McLeod from The Personal Injury Lawyers enough, she went above and beyond for me throughout the entire legal process. Erin had a client centred approach with me, she educated me about my legal rights whilst using my voice to advocate for my needs and wants.

Erin was extremely professional and had an outstanding knowledge of our legal system. More often than not Erin provided me with various choices, this made me feel extremely valued. I am beyond grateful that I made the decision to be supported by The Personal Injury Lawyers. I would feel very confident recommending the Personal Injury Lawyers to my friends, family, colleagues and associates.
— Ebony Ryan
I have just had my personal injury claim settled and could not be more pleased with the outcome. Gerry and Zoe were amazing to deal with, and always kept me informed of the process. Nothing was too much hassle. These matters take time, so for the period of 2 and a 1/2 years, I always felt well looked after and informed.
— Julie Clements
With the help of Angela Symons from The Personal Injury Lawyers it was a pleasure. She made the whole process so easy, helping me understand what I was going through. Understanding what I wanted and needed, it was amazing. Thank you so much Angela, great job and keep it up you are going to go far, you’re amazing thanks.
— Amy Davison
Thank you so much Gerard Murphy and Zoe Bignell for sharing your time and professional advice with me during such a difficult situation. Your patience and calm approach with myself was very much appreciated and I will be most definitely recommending yourselves and PIL. Thank you both once again!!
— Nancy
Allison Millson Was great, her and her team were very responsive with anything and everything i requested also extremely helpful throughout the whole case. Made an unfortunate event easier to deal with so I definitely recommend using The Personal Injury Lawyers.

— Kent
I had the pleasure of Angela to be my lawyer. throughout the whole time she has being caring understanding. She always kept me up to date on what was going on with my claim, she was professional , yet also friendly.

Angela always made me for confident she was also extremely honest , which is very important. to me.. I am so impressed with her I have strongly recommended he to many friends and family if ever in need.

I would like to say to Angela thank you so much with all your hard work and understanding you have shown me and my family Thank you.
— Davina Cockrill
Very amenable, most helpful..... but PRODUCTIVE!

Helen and I thank you very much!
— Robert Page
I had a very stressful six month period of four work related injuries and I had never had to engage legal advice in a personal injury matter previously, Tim Cooper’s number at The Personal Injury Lawyers came to me from a work colleague.

Tim reviewed my situation over a casual coffee in his office and I did not have to make a commitment then and there and I left with an assurance that he would get back to me with an answer as to the validity of my case and the chances of a positive outcome.

Once the process was started Tim and Symone Jenkinson kept me up to date regularly with progress reports and they walked me through step by step with all the action I was required to complete and answers to all my questions. Reliving some details was stressful at times and Tim offered advice and support when things got tough and we continued on with the matter.

The final outcome was very positive and I was grateful of Tim and Symones professional conduct and respectful individual customer service. I would highly recommend Tim and his team to any of my friends and colleagues needing a great lawyer with a strong team.
— Jeffrey
I engaged The PI Lawyers after having the misfortune of being involved In two accidents a year apart which has been the most traumatising and stressful time in my life.

I am grateful to everyone at the PI Lawyers for their support and understanding but in particular my appreciation must go to Greg Lauritsen and Angela Symons for their knowledge and dedication to the best possible outcome. Their professionalism and client service are second to none. I would highly recommend these lawyers.
— Jenny
The Personal Injury Lawyers are an amazing group of professionals who have changed my life tremendously. Their no win no fee contracts are ten times better than any of their competition and they go above and beyond what you would expect. I would like to thank Prudence Prescott in particular, to have a person who genuinely cares about your wellbeing and your outcome on your side is invaluable.

Prudence is the most capable and best Lawyer I have ever had the fortune of meeting. I highly recommend that if you have an accident, the first thing you do is contact this company.
— Ashley Hubber
I had a fantastic experience with The Personal Injury Lawyers. Erin, was extremely professional and helpful throughout my claim and updated me regularly.

I felt like I was really looked after and that Erin genuinely cared about the outcome of my claim which was really reassuring in a unpleasant experience.

Thank you Erin and The Personal Injury Lawyers team!

— Chloe Doran
Can highly recommend The Personal Injury Lawyers and in particular my case worker Erin.

From start to finish I was treated with respect and was informed of my case on a regular basis. Customer service was excellent.

— Danielle Bright
Angela Symons was amazing with my claim was so patient and understanding especially with my little man screaming while trying to talk on the phone threw the whole process she was talking me threw it and making it so much less stressful on me I honestly couldn’t have been more pleased with the outcome and the amazing people who worked so hard to get me to where we are today thank you so much Angela for everything.
— katrina cockrill
Greg Lauritsen-Damm and his team looked after my claim after I was involved in a really bad motorbike accident that resulted in me losing one of my fingers and suffering other orthopaedic injuries. I was kept informed throughout the entire claim process and didn’t have to worry about anything.

Greg fought as hard as he could to get me the best outcome for my injuries, and I walked away from my claim with an epic result thanks to him the The Personal Injury Lawyers. I AM STOKED!

I felt confident in the firm throughout the entire process I could not recommend Greg and The Personal Injury Lawyers enough for anyone who has suffered an injury or been involved in an accident. THANKS TEAM!

— Daniel Symons
5 stars
— Kerrie Aleman
Words cannot describe what an amazing firm and assistants but especially exceptional lawyer and more an amazing person Erin McLeod is...!!! The saddest part of my settlement being finalised will be not catching up with Erin every other week..!!. She made feel so at ease while we were going through my case and I was struggling to cope after my very traumatic accident and ongoing health issues and PTSD since then, over the last 4 years...

Erin was the only lawyer that would take on my case, after many phone calls to many other firms. Throughout the course of my claim, whenever I was struggling or unsure about where the case was at, Erin was only ever a phone call away and walked me through every step of the process in terms and figures I could understand. Even when there where times when I was struggling to find light at the end of my dark tunnel, Erin would be a beacon of light.

My case was a difficult path but I could not have wished for a better lawyer to have on my side. She is an amazing person and any person that becomes a client of hers is a very lucky person... I hope 2019 brings her the amazing year she deserves it for all her hard work.. Eternally Grateful .....Mel:)
The service was excellent, every detail of my case was explained in terms so I could fully understand. The staff are friendly and extremely willing to help in any way. I was notified of every detail I needed to know quickly, nothing was to much trouble from the whole team.

Pru is excellent and easy to talk to. It is a credit to Pru and her team how they undertake the work they do very professionally. Definitely five stars.
— Sharon & Dan Palmer.
Could not recommend the personal injury lawyers more! They got me a great result, we’re extremely supportive, kept great contact and amazing communication regarding my case.

Tim got me a great result and is such a lovely person in general. Every member of staff I communicated with were polite, friendly and professional. I wouldn’t have wanted anyone else to represent me. This review doesn’t do them justice. Thank you so much Tim and team, forever thankful!
— Dan Thorpe
Absolutely excellent! Not a single fault. They were helpful, kind, punctual, compassionate and driven for great results. Allison Millson and her team delivered exceptional service as well as making us feel as comfortable as possible. The entire process has changed our lives for the positive. If you are unsure about claiming 100% speak to Allison Milson and her team at the Personal Injury Lawyers; you won’t look back!
— Elisha Fuller
I am very happy with the Personal Injury Lawyers and what they have achieved for me. Greg was really really good to deal with i found him down to earth very helpful and he could explain everything to me nothing was a problem for him.I found Greg not to be what you would think of a typical lawyer type. I would highly recommend PIL to anyone seeking compensation. Thank you very much. A happy client.
— Martin Douglas
Thank you for all your hard work, and yes I am extremely happy with the results. A special thank you to Allison, all the work she put in and the support she gave, I am very grateful.
Thanks again.
— Sarah
Dear Greg, Allison and Staff, I would personally like to thank you all for the highly professional manner you all provided from start to finish, in my claim for damages. Please forward my appreciation to everyone involved in the process and the final outcome. Yours in appreciation.
— Doug
Wow - thats all I can say. The support that I received throughout this claim process was amazing. I had no idea what I was doing most of the time and the PI Lawyers were always on the other end of the phone listening to my stupid questions and spelling things out for me. This process was very straight forward and my lawyer and his assistant always made sure that I knew what I needed to do next. If ever I have any future claims I will be back - I speak so highly of this company. Thank you.
— Elle B
They are the professional personal injury lawyers. They have the broad knowledge to deal with the complicated case. You just need to pass on everything to them and they will do the rest for you. Finally, you will have a very good outcome from them. Especially, Vaughan is a very nice guy. He already works along with you and has enough patience to answer any question you have. Thank you very much for the wonderful service.
— Betty Zhu
From the very start the team at The Personal Injury Lawyers were helpful, attentive and professional. Angela was always quick to respond to my queries and worked hard to ensure we got a great result. I wouldn’t hesitate to recommend them.
— Alison Burnley
Cannot rate these guys high enough. It’s been a rough 18 months jumping through the hoops in seeking compensation but Vaughan and Carrisa have been available every step of the way to help me through. I was guided through the process from start to finish and had all of my questions and expectations met. Took a lot of the stress away knowing that my bests interests where in the hands of the professionals.
— Sam Davis
I want to thank my lawyer, Erin McLeod. You fought for me so fiercely and with an abundance of heart. I’ll never have words that could adequately thank you for everything you’ve done for me and I find my way to tears every time I try.
You, along with Pru and the wider team, are the epitome of professionalism, integrity and resolve. I am thankful my path crossed yours.

For the rest of my life I will, without hesitation, direct any friends or family that require legal services to you directly. That is the lasting impression you leave with your clients. I really do hope you know it.

The necessity of personal injury lawyers cannot be understated. We matter, as does our health. The highest duty of care over our workforce cannot be optional. If you require legal assistance for your injury please do yourself a favour and The Personal Injury Lawyers immediately. Call Erin. It may take months, or years…but that counter starts now and you’ll be in the safest pair of hands. Regards, Jeremy
— Jeremy
Following a serious motor bike accident in Feb 2016, I contacted the Personal Injury Lawyers for assistance. Tim Cooper and his team were extremely professional from the onset, keeping us informed as my case advanced through the system. We have recently received an outcome & I can confidently say- I would thoroughly recommend Tim Cooper and the Personal Injury Lawyers to any future clients.
— Allan Lloyd
Tim and the team are fantastic.
I wish to thank Prudence Prescott and her team for their professionalism, expertise and kindness. Every step was clearly and patiently explained which helped make the whole claim process much less daunting.
— DL (Real name withheld)
Prudence and her team have been amazing, their support and understanding of my situation was so caring and professional, I just would not have managed to get through the past four years without the support I had from Prudence, just so wonderful to deal with and explained every step in the finest detail.
— Deidre Wilson
Would like to leave a huge THANKYOU to Allison Millson, for her professional talent in dealing with my case. An absolute pleasure to work with, every step of the way Allison ensured that I was given the best advice and treatment.

My family & I are very grateful for the outcome and couldn’t have got through it without her help. Thanks again to everyone at the P.I Lawyers!
— Taylah Jane
I received an immediate response from the team at Personal Injury Lawyers. They stepped me through the process with empathy, and the care factor didn’t stop. They were not about the money, I felt they cared about my health and well being and this made the process easy and smooth for me. The result was well above my expectations.

The team is highly knowledgeable and they are extremely thorough in their work, but mostly what made the difference was the support I received. I highly recommend PIL to anyone seeking support and compensation with their claim.
— Keith Grant
Many thanks for being ‘human’ through this whole process and holding my hand when I needed it. It was extremely daunting and quite overwhelming at times but we are pleased with the outcome and can finally start to put life back on track and find our way forward.

You definitely warrant a five star review Allison and I will definitely refer you to anyone else should they find themselves in a similar situation. I wanted to highlight your positive attitude, your honestly, your patience and your realistic approach throughout the whole process.
— Jodie K
I would like to thank Allison Millson and her team for their hard work and professionalism. They were fantastic. I would highly recommend them to anyone : )
— Natasha
I highly recommend the Personal Injury Lawyers and Tim Cooper for their professionalism and their expertise. The entire process was clearly explained and personable helping to reduce the stress associated with the legalities.
— Tracy S
I am extremely pleased to leave this review and am very satisfied with the Personal Injury Lawyers. Over the past 20 months my case has been a smooth and rewarding process with a great outcome. The Team at PIL were proactive and remained professional at all times with clear and concise information.

I further extend my thanks to my Lawyer, Greg Lauritsen-Damm for providing a service second to none and his guidance and support over the entire process. I highly recommend the services of the Personal Injury Lawyers.
— Darren Thomas
As a very satisfied client, I highly recommend the Personal Injury Lawyers. Over the last two years, my case has been finalised with a result I couldn’t be happier with.

Allison Millson, my allocated lawyer, was nothing but a kind and understanding person who delivered excellent customer service and report to my ongoing situation that I could not of possibly asked for any better.

Thank you for all your hard work put into my case and to anyone that is on the hunt for a personal injury lawyer, this is the team to go to! ❤️
— Kayla Vanzetta
I would like to thank Gerard Murphy and his team for the help, direction, efficiency and constant professionalism I received during the process of my claim.

I would not hesitate to recommend Personal Injury Lawyers at the Gold Coast office to anyone in need of assistance in this area.
— Frank Holme
I want to extend my gratitude to Prue and her team for their expert assistance in dealing with my claim. Every member was always ready and willing to help with a smile.

Even if someone was having a bad day (as we all do at times) it never showed. It’s obvious that the environment in which you all work in is a happy one. I certainly will be recommending Prue (and team) to anyone in need of legal assistance.

Many thanks and all the best.
— John Sherlock
Working with Allison was an absolute pleasure. Her communication throughout the process was excellent.

I was always made aware of what was happening and updates. Thank you Allison! Ranald is very lucky to have you on his team!
— Shelley Pascoe
I’d like to thank the whole PI firm, especially Angela Symons & Greg Lauritsen- Damm for looking after me.

They were very professional & helpful in every step of the way. I’d highly recommend them & the whole firm to anyone.
— Jerone Lee
I would like to thank Allison Millson and her team for all their work during the entire process of my claim. Allison was an absolute pleasure to deal with and a consummate professional. Nothing was ever too hard or too much trouble and her communication skills were second to none.

She is patient, has outstanding attention to detail and is extremely knowledgeable. She is also very personable and approachable, which makes you feel completely at ease while talking to her.

I would wholeheartedly recommend Allison to get you a fantastic result if you have to go through a claim process, you wont be disappointed.
— Daniel Ehlers
I was so mistreated by my employer and called a lot of different lawyers. Fast forward 3 and a bit years and my case has just settled. The PI lawyers were AMAZING. Especially Greg and Angela.

They were always contactable by phone or email, explained every step of the process and always kept me in the loop of what was going on. I could not recommend them more.
I did not have to come up with 1 cent the whole process so there was no financial burden on me.

They handled everything and contacted me when needed which allowed me to try and heal and sort myself out mentally and physically after my injury. It is a very hard process to go through but they made it so much easier to deal with. I can not thank them enough.
— Jessica Anderson
I would like to thank the whole team of personal injury lawyers (P.I.) especially Prudence Prescott for being supportive, caring and professional. The whole process was smooth, stress free with great outcome. Prudence is a personality of Integrity and generosity. I would definitely recommend them. 10/10.
— Karim Rahimi
My wife made a claim which was hassle free and fair, we live in the UK. The claim was ref an accident on holiday in Australia. We are very satisfied with the outcome and the smooth friendly and professional way it was handled. Top marks to PIL.
— David Strachan
— Shajee Kurian
— Amanda Bennett
I had Gerard looking after me and he was great in keeping me updated and informed through out the process. I would have no hesitation in using their services again or recommending them to anyone in need.
— Stephen Lloyd
Tim Cooper was absolutely fantastic to deal with, everything explained at every step of the way. Couldn’t have asked for better. Should the need arise I will contact him again. Thanks Tim.
— Sue Rush
The team was fantastic and more than capable. Was able to reach an optimal outcome, very happy.
— Robert Oxborrow
Great service, and awesome outcome! Thanks guys!
— Paul Bamford
Tim Cooper and his team were forthcoming with everyday language and updating information, always looking to smooth out the whole process for me. Tim especially was able to reassure me even when I panicked thinking I would be up for huge costs if something went wrong. Thank you to the team.
— Helena
Thank you Allison for your hard work over the past few years and thank you and your team for trying to get a good outcome. I would recommend your firm to my friends and by word of mouth in relation to any MVA or work injuries. I give your team 10 out 10. Thank you very much.
— Christopher Lencucha
Prue and her staffing team at The Personal Injury Lawyers were very professional, patient and understanding. I found them great to deal with throughout the process of my case. Prue was very supportive over the duration of what was a difficult time for myself and my family. The Personal Injury Lawyers have a high standard of communication and commitment to their clients and what is the best outcome for their personal situation. I would highly recommend Prue.
— Paul/Tanya Townsend
I was fortunate enough to have Angela Symons and Greg Lauritsen-Damm of Personal Injury Lawyers take on my case. They were not only extremely professional and knowledgeable about what was required for my case to be successful but also friendly and willing to answer any questions I may have had during the entire process. Due to their work, my case ended with a positive outcome and I am happy to recommend them for anyone who requires a Personal Injury Lawyer.
— Heather Campbell
I couldn’t thank the team enough for what the did for me, even years on. Not only were they supportive, compassionate and showed empathy for what I was going through they took charge when I lost courage to fight myself!

These guys are truly amazing and I wouldn’t recommend any other law firm to take on any battle. They fought for injustice and justice got served to those who lacked integrity.
— Grace
I had Allison deal with my claim several years ago and they were very good to deal with, clear communication and very transparent.

Since then I have sent them two referrals previously and another one just recently. I will always be recommending them to anyone who needs assistance.
— Lynda Bergstrom

Erin and her team have been amazing, helped me through the process, did everything possible for me to get the best outcome possible. Thanks again Erin for all your hard work!
— Matt Robertson
My husband and I have had a great experience using The Personal Injury Lawyers, so professional and efficient!
— Haylee Moorby

Vaughan Jackson did a great job for my wife, Debby, in relation to her personal injury matter. From day #1 things went very smoothly against an obnoxious and difficult insurer opponent.

With Vaughan & PI Lawyers, all calls answered or returned 100% of the time; keeping us appraised of progress all of the time 100%; making things clear for us to understand all of the time 100%; acting like human beings and doing their very best for us and achieving a good outcome 101% of the time.

Vaughan is a pro! As are the support staff. Vaughan ensured that Debby was paid asap after the matter settled. Xmas will be good after a hard slog. Thanks PI Lawyers :)
— Peter Brooke
Angela Symons is the lawyer looking after me after I was hit by a car while I was the passenger on a motorbike, she makes sure I’m ok every step of the way checking in with me every other day.

Angela has been great in explaining everything to me and making sure I understand and if I don’t understand I know she is there to help me. Angela has put me at ease at this difficult time assuring me that everything is ok and she will look after it, and she has.

I feel at ease and know I don’t have to worry about a thing as it is in her capable hands. Thanks Ang for doing a great job keep it up xx
— Amy Barnes

I have been dealing with Angela and could not be more pleased. The advice the company has given me has well exceeded my expectations. I would have been absolutely lost without their sensational service.
— Kate Jones
Always professional and informative every step of the way. A long emotional process made much easier with a dedicated team.
— Jenny Moloney

Special thanks to Tim, Madison and the entire team for all your hard work, help and support during one of the most trying period of my life. It feels like a HUGE weight has been lifted off my shoulders and I cannot thank you enough for everything you guys have done.
— Maria Phan
I found my personal lawyer, Prudence Prescott was very professional, caring and quite committed to her case and client.
She made the entire process very relaxing and at ease with how confident she showed herself with her job.
I would not hesitate to recommend Prudence and her firm to family and friends.
— Gillian Smith

Good experience, everything was done on time. Thanks! ★★★★★
— Harry markarian
I like to say a big thank you to Tim and Madison for their professional work very happy with their service.
— Malcolm Curless

I have just Finalised my Injury Case with the Help of my Lawyer Erin.
I would like to take this chance to Thank her for and your Firm for being their with me throughout the entire process from start to finish.
Words cannot express the gratitude My family and I have towards Erin, She has helped make the last 2 and a half years feel comfortable and easy to understand. I thank Erin for all the hard work and effort she put in and helping me understand everything that needed to be done.
— Willie Tautali
Yesterday, I spoke to Gerald Murphy re an accident injury claim from a fall I sustained at Star Casino the Gold Coast.

As my claim would not involve loss of work, and would be rather small he advised me on how best to pursue my claim personally. The advice he gave me was very helpful and I was surprised that he went into so much details. All this information was given free of charge.

This act of kindness will not be forgotten and it just proves that the saying “Lawyers will receive you with open arms and send you away broke” certainly does not apply to the Personal Injury Lawyers. Thank you again, Gerald, well done.
— Konrad Wassenaar

I’m so thankful I used you guys to claim through after a car accident I was in. It was a pleasure to have you guys help, I can’t thanks Allison enough!
Very lovely people, always keep you updated and work with your needs!
— Kathleen Gatehouse
Really helpful and kept me informed on the process of the claim. Very happy with the outcome. Special thanks to Allison for her friendly and competent approach to any questions that I had.
— David Granger

Very helpful advice, prompt responses to my queries and all required paperwork was supplied and pre-filled which made it easy to deal with. All staff that I’ve dealt with was very friendly and compassionate and my claim was processed quickly and efficiently. Very happy with the outcome.
— Sue Hewitt
Working alongside Allison Millson and her team at personal injury lawyers was a very helpful and professional experience . They conducted my claim in the most professional manner and we’re there the whole way to guide me right to the end . A great law firm who always have your best interest at heart .
Thanks again for all your help!!
— Adam Rees

I would like to say a big thank you to everyone at the P.I. Lawyers. My partner and I are thrilled with how much of an achievement could be made in almost 12 months since the accident. You guys have done an awesome job with guiding us through the way, being so professional with your work and being able to accommodate communicating at such a long distance apart. I would strongly recommend your work to others who may one day come to a similar situation.
— James Small
I can’t thank Tim Cooper enough for all his advice and support throughout my legal process. He made me feel really comfortable from the moment we first talked thanks to his understanding of my circumstances. He is extremely knowledgeable and I am very happy with the outcome.
I recommend The Personal Injury Lawyers because they’re genuine and very professional.
Thank you very much!!!
— Stefania

I went to see The Personal Injury Lawyers 2014 at the Gold Coast Office. I first met a Solicitor called Gerrard and than the Solicitor Erin .I had a injury at work and I just wanted to say how great Erin and Gerrard are. I did not get the result I wanted I found the Medical Tribunal Doctors not very fair.

They looked at a report from the 2013 before my injury and went on that, as well as my injury report 2014 .But I am just a little fish up against a very big fish .But I know in my heart my Solicitor did the very best for me .They did the best they could and Erin was always lovely to me .If any of my friends need a Personal Injury Lawyer I would go out of my way to tell them how happy I was with Erin.

I wish Gerrard and Erin and the Personal Lawyers Office all the very best .I just want to thank them for all the help and understanding and they knew the pain I am feeling with my injury. I wish them all the very best.
— Vivienne
When researching for someone to represent me for my work injury 18 months ago, I had no recommendations from anyone so based on the information that I gathered I decided to go with these guys. My appointed lawyer was Prudence Prescott who made this 18 month journey a breeze. From the first time we spoke on the phone to the last phone call after the payout was made, she was very professional and thorough with explaining process of the stages throughout the claim.

Everything she said to me was pretty much how it was in the end. As a result, my payout was in the higher end of the scale which I was very happy with. Highly recommend her if anyone is in the same situation I was in.
— Ivan Kecic
Erin went above and beyond with my case, I am extremely happy with the outcome.
— Ang Hill

After a tough number of years it has been an absolute pleasure to say the least to have Prudence Prescott represent me. She was always polite, understanding and always made me feel confident moving forward with my claim. I couldn’t have asked for a better solicitor. Highly recommended!! Thank you Prudence.
— Nathan A
Having being injured in a rear end accident over 2 years ago, I was in a lot of pain and struggling with day to day work and living. I am pleased that I listened to a colleague who suggested I needed to follow it up and go for compensation against the driver who rear ended me. I was lucky to have Allison as my point of contact at PI Lawyers, she was always proactive and kept me informed as to what was happening. Pity the insurer was not as proactive. I recommend this company and especially Allison. Their tenacity and positive outlook got me through a long and tedious process.
— Deb Yesberg

It was a pleasure working with Tim Cooper and his team from the Personal Injury Lawyers on my claim. They showed genuine care towards my injury and always kept me well informed with the proceedings of the claim. I am very pleased with the outcome and would highly recommend to anyone.
— Sam Judd
In my dealings with the PI lawyers everything was always explained to me in full. If I had any concerns or queries I was always encouraged to call to discuss these. I hope not to but if needed I would use these guys again and would recommend them to others.
— Nick Williams

I would like to thank Allison Millson of The Personal Injury Lawyers group for her outstanding assistance with my claim. Allison I cant say enough good things about you . Your dedication and attention to my claim was second to none.

Having had no experience of an injury claim in the past, your knowledge and persistence was greatly appreciated. Thank you once again. I truly hope your company knows your worth.

My one and only regret is that i didn’t get to meet you in person to acknowledge your effort.
— Tracey Ward
The Personal Injury Lawyers are just simply amazing and Erin McLeod is worth her weight in gold. At all times she explained everything in a simple manner for anyone to understand, listened to everything I had to say, solved every issue with ease and did so quickly! They can proudly call themselves Personal Injury Lawyers because they are just that. Erin McLeod estimated an amount, told me how long time my case would be and exceeded both of my expectations and delivered more than I could ever expect. I have dealt with other law firms in the past, but if I ever have an injury or an accident again I would not even consider or look at anybody else than the Personal Injury Lawyers. Thank you for getting my life back and all of Erin’s efforts, outstanding work!
— Thomas Olsson

I can’t thank Erin McLeod for all her patience, support and guidance throughout my legal process. The communication has been fantastic, she has been readily available and willing to explain things in a way that I understand.

I am extremely happy with the outcome although I wish I never had to go through this process in the first place.
I would have no hesitation recommending this company to anyone. It is professional, reliable , honest. They provided me with reliable information that enabled me to make decisions in my case.
Thank you Gerard Murphy and Erin McLeod.
— Yvonne Williamson
I have been with the company for the last 4 years in a long and drawn out case to which we have had a great win and success with our claim! Tim and Maddy have been like a bro and sis to me with their kind support and putting up with some of my tanties when the other side prolonged the outcome.

Their professional attitude is what kept me going and to them I am grateful and can not say enough kind words about them and the company they work for! I can now get on with my life after the great outcome and wish them both a continuing successful careers! I also feel that I have made some new friends and have extended an invitation to them to come on holidays up in NTH QLD and I’ll take them fishing!
— John Dighton

I can’t Express how pleased I am with the service I received from Alison at the personal injury lawyers! Alison has been kind, caring and truly professional and has achieved the best possible outcome for me! I will miss our chats! Thanks Alison and the team.
— Jacqui Hadley
I would like to say you have been there every step of the way, you are very understanding and caring in an industry that has a lot of arguments and a lot of pressure, I couldn’t have wished for anyone better than you. Thank you so much.
— Bruce

I highly recommend the Personal Injury Lawyers 110%, after suffering injury, I didn’t know where to turn or what to do.

I was recommended the Personal Injury Lawyers and I thank this friend for doing so. From the very first meeting I received the utmost care and understanding from Pru Prescott.

Pru was professional, honest and compassionate throughout the entire process. I can’t express how grateful I am to Pru for looking after me and obtaining an awesome outcome.

I feel extremely fortunate to have met and dealt with such a wonderful person. Top Class all the way. Thankyou The Personal Injury Lawyers.
— Dana Hanson
Having to choose a lawyer can be a daunting task, I personally relied upon the reviews of others to make my decision. I needed someone who genuinely cared about me, someone who could turn things around for me. While working I was involved in a car accident, on Workcover, assessed as having a permanent impairment, my future wasn’t looking so bright. I needed to do something, after reading reviews I made my decision of The Personal Injury Lawyers. This turned out to be my best decision in all the chaos, Part way during the claim I was terminated from my job, it helped having understanding caring people to talk with. I was happy with the conclusion of my claim; feeling The Personal Injury Lawyers got me the best outcome possible so I can now move forward in rebuilding my life. I personally recommend you and your firm The Personal Injury Lawyers to anyone out there going through tough times. Give them a call and have a chat, you won’t regret it.
— Alison Bovey

I can’t recommend Daniel Hemmings and his team enough. They kept us informed every step of the way through a very difficult time. We were happy with the end result.
— Kristy Coleman
Fantastic work from the team. Very well established. Very easy to communicate with. Tim has done a wonderful job representing my case and strived for the best outcome possible, and Madison and the ladies on the phones have done a wonderful job answering questions and keeping me informed. Great work team. Very pleased with your service, I would definitely recommend.
— Jack Aitken

I can’t put in to words on how I feel. It’s hard trying to explain how happy and how life changing this outcome was. I was pleased through the whole process on Nicole Hamers commitment to my case.

Not only did she stick it out for so long but she really worked hard for an amazing result. Something I didn’t think could happen, The Personal Injury Lawyers are extremely lucky to have one with such great work ethic.

I will be recommending this firm to everyone i know. She worked really hard and I couldn’t be more pleased.
— Allyson Read
I’m so glad that I happened to phone The Personal Injury Lawyers. I felt so alone and was thinking I would end up homeless with my kids on the streets of Brisbane. In one phone call to this firm I instantly felt that I had someone on my side who was not going to let me be homeless who were going to fight for me. That was before they called in the troops. I was so lost, so reluctant to sue and feeling like I had no rights. The team provided me with all the information I needed.

They have walked along side me throughout this process and at times walked in front of me protecting me from further psychological trauma. I felt confident that this team had my best interest at heart.I now feel like my future is a bit brighter thanks to all your efforts.
— Sandra Bevan

I highly recommend these Lawyers. We’ve had a complex claim and the team at Personal Injury Lawyers made everything seamless and pain free. It’s stressful enough to deal with an injury let alone an injury claim. The team at PI did an amazing job and removed all the stress and allowed my partner to get on with his recovery. I will always recommend this company and if the need ever arose again in the future for an injury lawyer you can bet I will be tasking this company to manage the case. Thanks PI Lawyers you have done so much for us and your amazing staff and their positive can do attitude made every conversation enjoyable and stress free. Highly Recommend!
— Jo Rees
I have never been in a situation where I have needed legal representation and Angie gave me the confidence in the whole process and with the firm. I originally started this case with an alternate legal firm and I was very underwhelmed so I decided to search for different representation.

I am glad I did and now I have found a company who’s staff I am very impressed with. Couldn’t be happier with the work and the approach The Personal Injury Lawyers have taken so far. Thank you P.I.
— Rod

The last 4 and a half years have been extremely difficult, physically, mentally, emotionally and financially.
Thank you to Tim and the team for keeping me up to date, informed, and providing me with the guidance and support to keep pushing on.
Since I have reached a positive outcome in my cases, I have been able to start the long process of healing.
— Shelley Davidson
This was the best decision I ever made...Thank you so much to Prudence Prescott and her professional service and advise through to the end. I am very happy with the result and the support throughout my claim and would recommend them confidently to anyone in the same need.
— Leah Russ

Nothing is a problem. Extremely committed. The client certainly comes first. Great results and full knowledge of each step in the process. A pleasure to deal with.
— Michael Smith
Erin and the team are amazing. She kept me well informed and help me make the best decisions for myself. Very caring ,always professional. I highly recommend their services. Thanks again.
— Monica Argentina

Best decision I made, Erin McLeod and Gerard Murphy have been Amazing, efficient, patient the difficulty of the case, very accurate and honest. Erin was always kind and answered all my questions appropriately, she was always understanding of the pain I was going through.I would definitely recommend them to my friends & family.
— Valerie Jones
I cannot thank The Personal Injury Lawyers enough for the help and professionalism I received throughout the whole process. It was great to know there was always someone there to help answer any questions I had throughout this uncertain time in my life. If it was not for the team at TPIL I don’t know how things may have panned out.
Thank you all so very much.Highly recommended team.
— Jared McLeod

My sincere thanks to you all for making my case successful.
— J
To all the staff at TPIL. Thank you so much for all your support and guidance in this matter. I really appreciate it.
— D

It is so nice to work with someone as organized as yourself. A reflection of your firm’s level of professionalism.
— Olivia
Thank you for believing in me .... Thank you for your perseverance, support, honesty and courtesy from beginning to the outcome. I shall highly recommend TPIL to family and friends.
— M

I’ve never dealt with lawyers before but calling you for help was the best decision I’ve ever made. Thanks for making everything so easy to understand. I’ve now got the help I need and can hopefully start back at work soon. Thanks again to Toni and the team!
— Robert
You truly do look after your clients. I saw your total commitment and compassion and I do truly Thank You. As this has been quite a big journey for me, it was really comforting to see you so committed.
— Liz

Tim, Angela and everyone who helped me with my litigation case. I can’t thank you all enough for fighting for me and helping me get some compensation for my injury. You have all been professional and supportive of my situation. You have kept me informed every step of the way … I am very happy with the outcome and can now move forward with a much brighter future. I will definitely recommend you to friends.
— Jake
When I look back, I don’t know what I would have done without you, you were such a support, a shoulder to lean on, you were amazing Toni, you never flinched, throughout this time, and in circumstances in which human nature can often be at it’s frailest. We are feeling on top of the world now. We are thrilled with the outcome. Thank You.
— Yvette

I don’t know what we would have done without you on our side. You fought for us all the way and now my family and I can look forward to a bright future.
— G
Everyone I talked to at your firm was so professional, friendly and understanding - it made a difficult time in my life so much easier. I will be recommending you to everyone. Thank you for caring so much about your clients.
— D (Email)

My wife and I would like to say a big thank you to you and your team for all your hard work, help, support and time you have put in.
— Brent
My family and I cannot thank you enough. I think the result you achieved for me was exceptional as was your support and faith in me throughout my claim. I feel like you have lifted a weight off my shoulders.
— Kathy

I just wanted to thank you for everything, from the bottom of my heart, for all the time and effort, you put in concerning A’s case in achieving the best possible outcome. I still feel it was a miracle that you were there for A (and me =).
— AH
I just wanted to thank you once again for everything. All your hard work and efforts were so greatly appreciated.
— Chris
Clients of The Personal Injury Lawyers rated our service and professionalism. The overall rating is 5 out of 5 stars.

 Frequently Asked Questions

Looking for more? View all our Frequently Asked Questions. Remember if you have a question it's free and you under no obligation to chat with our Lawyers online, by phone or email. Better to answer that question and know than it go unanswered. Contact us today.

Clients of The Personal Injury Lawyers rated our service and professionalism. The overall rating is 5 out of 5 stars.

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