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FAQ's: What steps should I take if I am injured at work?

F.A.Q's Answered.

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What steps should I take if I am injured at work?

If you are injured in the course of your work, there are SIX IMPORTANT STEPS to remember:

STEP 1

Report the injury to your employer as soon as possible and ensure that details of the incident of injury are accurately recorded by your employer. If possible, try to take photographs of the accident scene, any defective equipment (including make, model and the defect), or anything else you consider contributed to your injury occurring. Also, take down the names and contact details of any witnesses to the event as well as any workplace health and safety issues (ie. unsafe work system, workplace or equipment) which you consider caused or contributed to your work injury occurring. Retain copies of all reports and accident records.

STEP 2

You should also seek medical treatment for your work injury as soon as possible, so that your doctor can record your injuries and also, record how your injuries occurred. Be aware that you are quite entitled to see your own doctor - you are under no obligation to see a doctor at your employer's direction. Also, you will need a special Medical Certificate from your doctor to provide to Workcover Queensland for your Workers' Compensation claim, which your doctor should be aware of.

STEP 3

When you see your doctor, ensure you tell them all of the injuries you sustained in the work incident, no matter how minor, as well as how your injuries occurred. Try to be as accurate as possible so there is no confusion as to the cause of your injuries and what injuries you sustained, when you wish to later bring a claim. But be aware, doctors usually record what you tell them, so keep your comments to your doctor concise and accurate. Don't confuse them with information which may compromise any claim you may wish to make in the future.

STEP 4

 If you are making application for workers' compensation claim for your work injury, you need to be careful to record all the injuries sustained in the work event and what caused those injuries. The workers' compensation insurer will rely on this document when assessing your entitlements to workers' compensation and also in any future Common Law claim, so you need to be concise and accurate in what you record in this document. Provide sufficient information to advise of all injuries sustained in the event and for the insurer to understand how those injuries were sustained, but don't confuse the insurer with unnecessary or irrelevant information which may end up compromising your claim. 

STEP 5

Remember, strict time limits apply to both making a claim for workers' compensation and damages in cases of work injury.

STEP 6

We would recommend that you contact The Personal Injury Lawyers as soon as possible to ensure any claims you have as a result of your work injury are protected. Alternatively, you can submit one of our claim enquiry forms and we will contact you.


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If you have been injured as a result of any vehicle such as carbike or boat accident, or whilst at work, on holiday, or in many other situations you believe was caused by someone else's wrongful act or negligence, you may be entitled to compensation. Even if you think your actions may have contributed to your injury, you may still have a claim well-worth pursuing. Chat, call, email, or let us assess your claim, just press the button below. There is no cost, and no obligation.


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