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What Are My Rehabilitation Rights After A Car Accident?

What are your rights regarding rehabilitation services after being involved in a motor vehicle accident? Do you need to use the services provided by your CTP insurer? Learn more or call 1800 958 498 for help.

HomeFAQ > What Are My Rehabilitation Rights After A Car Accident?

Rehabilitation Rights After a Car Accident

After being involved in a motor vehicle accident, getting back on your feet can be a complex process.

Depending on the type of injuries you’ve sustained, you may need to undergo rehabilitation. 

Designed to restore your quality of life, rehabilitation covers a wide range of healthcare services, including physiotherapy, cognitive therapy and pain management. 


Healthcare expenses can Add up quickly

Accessing rehabilitation services can put pressure on your finances, especially if you can’t work as a result of your injuries.

If you’re recuperating from a car accident, you may qualify for compensation to help cover the costs involved.

To ensure you know what you’re entitled to, we’ve answered some of the most frequently asked questions regarding rehabilitation rights for car accident victims on this page. 
 

Can I Get Car Accident Compensation 

 Frequently Asked Questions About Car Accident Rehabilitation

 Will insurance cover the cost of my rehabilitation?

If you’ve been injured in a car accident that was caused by the negligent actions of another road user, in most circumstances, the cost of your rehabilitation will be covered by the CTP Insurer of the vehicle at fault.

 What is CTP insurance?

Short for Compulsory Third Party insurance, all vehicles on Australian roads are covered by CTP insurance. In most states and territories, the cost of CTP is included in your registration fees (except for NSW, where road users must purchase it separately). CTP insurance is designed to cover out-of-pocket expenses and compensation claims made against drivers by other road users.

If you fail to renew your CTP insurance, in Queensland a statutory body called the Nominal Defendant will step in as the insurer of the unregistered vehicle. However, in some cases, the Nominal Defendant is able to recover the amount of the claim from the owner of the vehicle directly. To protect yourself from financial hardship or adverse consequences, always make sure your CTP insurance is up to date.

 What Happens With Whiplash from a Car Accident?

Any car accident can result in a neck injury, but rear end collisions have especially high rates of whiplash. When a vehicle gets struck from behind, its occupants will usually be thrown backwards and then forwards on impact. This can force the neck to stretch beyond its usual range of motion.

Car crash-related whiplash can be compounded by the late onset of symptoms. It is not unusual for people not to realise how badly they’ve been injured and fail to seek treatment until several days after an accident.

 How can I prove that I need rehabilitation?

Most insurers will only cover the cost of rehabilitation expenses if they are:

  • Reasonable and appropriate
  • Directly related to injuries caused by a motor vehicle accident
  • Verifiable (this means the insurer will ask for proof of the expense, such as a receipt).

You’ll need to supply proof that you require rehabilitation for your claim to be approved, such as a medical certificate or referral from your General Practitioner. It’s not enough to simply give your word – insurance companies require documents that can be independently verified.

 How do I organise rehabilitation through the CTP insurer?

If you submit a claim to the CTP insurer that includes rehabilitation expenses, the CTP insurer will usually contact you to discuss organising these services. Alternatively, you can contact your insurer about arranging rehabilitation. You can either call or write to them requesting that they fund your rehabilitation, or ask your lawyer to do this for you.

Your treatment provider may also be able to contact the CTP insurer on your behalf. Most insurers will typically ask you to submit any requests for funding in writing.

 Do I have to wait for the CTP insurer to approve my claim?

Delaying treatment could make your injuries worse, potentially causing you even greater pain and suffering. If you need to pay for rehabilitation services out of your own pocket initially, you can seek to get reimbursed later by making a compensation claim. Keep in mind that you’ll need to provide proof of any expenses you’ve incurred in order to receive reimbursement.

To speak with an experienced lawyer about your rehabilitation rights, contact The Personal Injury Lawyers. We can help you determine whether you qualify for compensation, and advise you on the best course of legal action.

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How much compensation will I get for my injury?

In three simple steps, get a basic indication of how much compensation you may be due for your injury. Try our compensation calculator now and see how much you may be able to claim.

 Strict Time Limits Apply To Claims In Queensland

There is only a small window in which you can make compensation claims in Queensland. Sadly, many come to us and leave it too late, losing out on help for rehabilitation, medication, to compensate for time off work and care - so please don't wait.

If you have been injured in a car accident or in many other situations you believe was caused by someone else's wrongful act or negligence, you may be entitled to compensation.

Even if you think your actions may have contributed to your injury, you may still have a claim worth pursuing. Just chat, call, email, or to let us assess your claim, just press the button below. There is no cost, and no obligation to review your case.